1. Purpose of the Racelogic Support Centre
The Racelogic Support Centre provides official product documentation, setup guidance, technical reference material, troubleshooting information, and firmware-related updates for Racelogic products and software.
2. What You Can Find Here
The Support Centre provides technical documentation, product guidance, and support information for Racelogic products and software.
The Support Centre is organised into sections based around products and applications to help users find documentation relevant to their products and workflows. This includes areas such as VBOX Automotive, VBOX Motorsport, LabSat, and other Racelogic product and application categories.
Depending on the product and system, documentation available in the Support Centre may include:
- Quick Start Guides
- User Guides
- Application Guides
- Firmware Information
- Troubleshooting
- FAQs
- Technical Specifications
- Integration Information
- Release Notes
3. Product and Firmware Information
Racelogic products and software may change over time through firmware updates, software releases, hardware revisions, and feature improvements.
Some functionality, configuration options, integrations, and technical specifications may depend on the product version, firmware version, or software version being used.
Where applicable, the Support Centre may include version-specific guidance, release information, compatibility notes, or update instructions to help identify differences between product or firmware versions.
Users should ensure they are referencing documentation relevant to their product and software version where applicable.
4. Documentation Standards and Updates
We aim to keep the Support Centre accurate, clear, and useful.
Documentation may be updated over time to reflect product changes, firmware and software updates, corrections, and additional guidance.
Some information may vary depending on hardware revision, firmware version, or software version. Where applicable, version-specific information may be identified within the documentation.
Because products and software continue to evolve, some legacy or older documentation may not always reflect the latest functionality or behaviour.
Release notes and update information may be provided for significant product or firmware changes where appropriate.
5. Feedback and Support
Help us improve the Support Centre
Found a documentation issue, unclear instruction, missing information, or something that needs updating?
Please use our Documentation Feedback Form to let us know what needs improving.
This form is intended for documentation feedback only.
For product support or urgent technical help, please contact Racelogic Support.